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Release Notes


02 October 2023 - Amount limit increased for DK merchants​

For DK merchants payment amount limit is increased from 60000 to 300000.

12 May 2023 - total_price_including_vat is no longer mandatory​

total_price_including_vat in payment attachment's articles is no longer required.

09 March 2023 - Reserved payment expiration changed from 7 days to 6 days 23 hours 45 minutes​

Uncaptured one-off payments expire after 6 days 23 hours 45 minutes.

02 February 2023 - Payment attachments V1 is removed​

The old way of creating payments with attachments in one request has been removed.

Payment attachments V2 is now the only way to add attachments to payments.


14 November 2022 - Payment agreement deletion by users​

Users can always delete payment agreements from the app from 5.22.0 app version.

Agreement deletion

13 September 2022 - Update on agreement signing flow​

With the MobilePay app August release (version 5.20.0) agreement context screen was removed. In agreement confirm screen confirmation checkbox was added. Updated flow you can find here.

24 August 2022 - Deprecated features section added​

There is now a section in the menu dedicated for deprecated features.

17 June 2022 - NextPaymentDate is no longer used​

NextPaymentDate is no longer used in any of the requests and responses.

12 May 2022 - Refunds can be done 90 days after payment​

Instead of 30 days, refunds can now be done 90 days after payment.


22 December 2021 - Line break in attachment's comment field​

Merchants are now able to add a line break in the payment attachment's comment field using "\n".

More information in Invoice.

28 July 2021 - Multiple payments on the same due date​

Merchants are now able to create multiple payments for the same AgreementId and DueDate but such payments must have different ExternalId.

More information in Payment frequency.

12 July 2021 - Payment attachments V2​

The purpose of payment attachments V2 is to replace existing invoice PDF functionality and to offer more flexibility for the merchant. With this new functionality, you will be able to choose how attachment will be presented to the user:

  • External URL. Your own link to the payment document.
  • Attachment details. Extra payment details.
  • MobilePay generated PDF. PDF document generated from the attachment details.

More information in Invoice.

23 April 2021 - Sms messages for suspended payments​

We recently implemented SMS sending to users, in case they have a suspended payment. The purpose of the SMS is to prompt the customer to pay quicker. suspended means that the Merchant could not withdraw the money from the customers payment card. There can be various reasons why it can be suspended. If the problem persists, and there is not sufficient funds on the customers card, or/and if the card is expired or/and blocked, then the payment will fail. Suspended is a status internally for MobilePay to mark hiccupped payments, which is why it is not a part of the callback table here. You should still see the status failed or executed as the final status

New StatusConditionWhen to expectCallback statusCallback status_textCallback status_code
ExecutedThe payment was successfully executed on the due-dateAfter 03:15 in the morning of the due-dateExecuted0
FailedPayment failed to execute during the due-date or at the end of grace period.After 23:59 of the due-date, or the last day of grace period.Failed50000

failed callback entails that MobilePay has sent push messages and SMS to the user, and the payment still didn't go through. If you get the callback status failed, we recommend that you contact the user to find the root cause.

Sms are sent at 10:00 in Denmark and 11:00 in Finland.

22 January 2021 - Visual design of PDF changed​

More information in Invoice, PDF Invoice example.

4 January 2021 - One-off payment expiration​

One-off payment expiration date changed from 14 to 7 days.


16 December 2020 - Updated agreement POST and PATCH requests​

  • disable_notification_management property was added to agreement patch request.
  • notications_on property was added to create agreement request. This property will be honored only by MobilePay app starting from 5.0.0 version.

04 November 2020 - Invoice fields​

Merchants can add invoice for susbscription payments without user's information. Properties that are now optional: consumer_name, consumer_phone_number, consumer_address_lines. If the fields are not filled, they are not displayed in PDF. Can be negative: total_vat_amount, total_price_including_vat, price_per_unit, price_discount. Up to 10 digits after the decimal seperator allowed for: quantity, price_per_unit.

18 September 2020 - amount​

For DK merchants payment amount limit is 60000. If the customer is identified via NemID or picture ID (drivers license, passport and etc) then the monthly payment limit for Subscriptions is 60.000 kr. For example: If all payment requests share the same DueDate, and thereby exceed the normal payment limit of 15.000 kr., the customer can still pay all their Subscription payments, as long as the total amount does not exceed 60.000 kr. on a monthly basis. If the customer is only identified via CPR-number, then Subscription payments count as a part of the daily payments to stores, and the daily payment limit is therefore 3.000 kr.

14 September 2020 - amount​

For FI merchants payment amount limit is 2000.

26 August 2020 - frequency​

Default frequency for agreement was changed from 12 to 0.

20 August 2020 - payment-due-date​

Maximum payment-due-date was increased from 32 days to 126 days for subscription payment requests.

12 August 2020 - expiration_timeout_minutes​

Maximum expiration_timeout_minutes was increased from 2 weeks (20160 minutes) to 18 weeks (181440 minutes) for both agreements and one-off payment requests as well as one-off with agreement payment requests.

28 July 2020 - external_id​

Due to restrictions in external systems we added recommendation to keep external_id up to 30 symbols for subscription and one-off payment requests.

09 July 2020 - payment_transaction_id​

We received feature request to include payment_transaction_id for all payments: recurring; one-off; refund. By including the payment_transaction_id, It is easier to conduct reconciliation through the Transaction Reporting API. The payment_transaction_id is visible on the receipt screen. Note, in the technical documentation it is called payment_transaction_id in all API responses with additional property.

Note: this is not a breaking change.

10 June 2020 - cancel-redirect​

The feature to attach cancel-redirect url to an agreement has been released. If this url is set, users, who want to cancel their agreement, will be redirected to your defined link only if they use MobilePay app version 4.22 or higher.

25 May 2020​

  • Addded support for agreement cancelation redirect Url. For new agreements, use endpoint POST /api/providers/{providerId}/agreements with cancel-redirect link. A new link allows agreement to be cancelled in merchant own environmnet. Merchant should ensure easy access to information and support. By making it possible for customers to cancel the agreement in merchant own environment, you can get more control of your possible leaving customers. If cancel-redirect is used, then MobilePay redirects customer to merchant environment, and thus making Canceling funcionality not available for the user in the app. MobilePay validates the link, as it should be https:// and not http://. The cancel-redirect is not mandatory, and merchant can only use cancel-redirect if they have a self-service environment.

  • Currently feature is available to test in Sandbox and in Production.

Sample create agreement request​
"external_id": "AGGR00068",
"amount": "10",
"currency": "DKK",
"description": "Monthly subscription",
"frequency": 12,
"links": [
"rel": "user-redirect",
"href": ""
"rel": "success-callback",
"href": ""
"rel": "cancel-callback",
"href": ""
"rel": "cancel-redirect",
"href": ""
"country_code": "DK",
"plan": "Basic",
"expiration_timeout_minutes": 5,
"mobile_phone_number": "4511100118",
"retention_period_hours": 0,
"disable_notification_management": false,

In order to updated existing agreements use PATCH /api/providers/{providerId}/{agreementId} endpoint with payload:

"value": "",
"path": "/cancel-redirect",
"op": "replace"

09 Apr 2020​

  • Added ability to set expiration_timeout_minutes parameter for one-off payments. It can be done when requesting one-off payment or when requesting agreement with one-off payment. It is optional to expiration_timeout_minutes. Min: 1, max: 20160 (2 weeks), default: 1440 (24 hours)

27 Feb 2020​

  • Increased length of external_id for Subscriptions Payments. Maximum length is 64 characters

24 Feb 2020​

  • Updated GET /api/providers/{providerId}/agreements endpoint documentation. Removing obsolete paginationState argument and replacing with pageNumber. We recommend you always explicitly set the pageSize to ensure you know how many results per page you'll get.


2 Jul 2019​

  • New parameter added into payment request - grace_period_days which lets merchants to configure how many days we will try to complete unsuccessful payment. More information can be found here.

30 May 2019​

  • New Refund callback Status Code introduced - 60007. This allows to better inform merchants abount Refund limitations for instant transfer payments. An updated Status Code table can be found here.

14 May 2019​

New Agreement parameters introduced for Merchants:

  • Agreement disable_notification_management push notification. Merchant can set if their customer should be able to manage push notifications for an agreement or not. If the merchant choses so, then the push notification is not displayed when signing new agreement and when browsing agreement information. This parameter is not required, and the default value is 'false' See more Disable notifications

  • Agreement frequency. We are now able to handle more agreement frequency parameters. Merchant can set new frequency: daily, weekly, or flexible. Flexible is also known as on demand See more. Flexible payments

  • Agreement retention_period_hours Merchant can set for how long agreement can't be Cancelled by the user, after the user accepted the agreement, for up to 24 hours. This is an advantage in relation to street sales and when/if merchants offer cheaper prices, if the customer establishes a subscription agreement with the merchant. Before retention period has passed, then the cusomer will not be able to cancel an agreement Delete agreement

  • Subscription payment 8 days rule validation on payment creation is changed to 1 day. The merchant can send a payment max 32 days prior due date, and at least 1 day before due date. Valid values are 1, 2, 4, 12, 26, 52, 365, 0. This means that the daily payment (365) is the most frequent. When you are requesting a payment, you need to keep the 1 day rule. See more.

  • Merchants also has the possibility to notify end users about β€œfuture payments” from 8 days to 1 day before due date. On due date all end users receive a receipt for the payment

  • One-off payment without confirmation. Merchant can send one-off payment, which MobilePay will attempt to automatically reserve, without user's confirmation. One-off without swipe omits the MobilePay landing page and is instantly executed. Existing functionality of one-off with confirmation will still be available. It is valid for One-offs without new agreements. Updated request can be found here.

New functionality will be available for all users from APP version 4.12.0.

We have deprecated Subscriptions (Mutual SSL) 2.0.11.We are not going to release new functionality to those, who are using Mutual SSL. The features are available for those, who have integrated using OpenID Connect

16 January 2019​

Add invoice details to subscription payment. Invoices are now available for subscription payments. Merchants can send details, which we will use to generate a PDF and show it to customers in the app. This makes easy for merchants to have invoices available to customers. For technical questions about integrating via OpenID Connect, refer to the Integration docs on the Developer Portal Here. The deadline for migrating to OpenID Connect is 01-01-2020


23 August 2018​

We are excited to announce Subscriptions Integrator 1.1 that is already available in Sandbox.

ETA in production is December 2018.