[Migration] Update of system the night between 15th and 16th of May.

As a natural step in improving our service quality and supporting growing customer base, we are updating our system the night between 15th and 16th of May.

Therefore we expect a downtime of up to four hours during the night between 00:00 to 04:00 AM (Danish time). As a result will there unfortunately be a delay of the daily money transfer from MobilePay to the business receiver account. We expect all transfers to pass through before lunch time 16th of May, but we do our best to have it done as soon as possible.

In case of an outage:

Subscription and Invoice payments that are scheduled to be executed that night can be delayed, when/ if the payment execution is delayed. This also includes invoices that have future payments set to execute on that night. 

  • Recurring Payments - Down time
  • Invoice - Down time
  • ConnectDown time
  • PoS (Verifone)- Down time
  • AppSwitch - No Impact

Support

If you become aware of operational issues do not hesitate to get in touch with the developer support team at developer@mobilepay.dk  and include input on what you believe is affecting you.

Operational Maillist

If you wish to add new contacts to the list, you do so on this page using the webform on the right. If you want to remove edit existing ones, please send a mail with the information needed to us

We really hope for a smooth transition and the migration to happen in a safe and controlled manner.  

Thanks for your patience.