Something wrong? Send us a report! 

Developer feedback goes a long way towards making our products even better. By following the table below, you can submit bug reports and request enhancements to APIs and developer tools.

Submitting a Report

Please limit each submission to one issue. Make sure to include steps to reproduce the issue and attach any necessary information, such as screenshots and logs. This allows us to effectively distribute information to specific teams within MobilePay. Please fill out the following:

 Nr. Description Required Info 
1 Title A short explanation of what the issue is, for example the error message og steps you were doing when it failed
2 Summary A description of what you were trying to do, before you encountered error. 
3 API Request  

Copy and paste your API request with parameters

(DO NOT include your production credential)
4 Result  Copy and paste a JSON response you received
5 Expected Result what should happen when you make an action?
6 Is it 100% reproducible?  You should describe how to reproduce that error steps by step, as detailed as it possible. 

 Try to be specific and maximise informatively. Strive to summarize the problem in minimum words yet in an effective way.